Shipping and delivery policy

Mealie is a cloud-based software service (SaaS) provided by Systemfy Infotech. No physical products are sold or shipped, and no shipping charges apply.

1. Delivery of the service

The service is delivered electronically. After your payment is confirmed, your practice account is set up and login details are sent to your registered email address within one business day. The service is accessed through a web browser at the portal address provided; no installation is required.

Renewals and plan upgrades take effect on your existing account as soon as the payment is confirmed, without any interruption to access.

Clients of a practice receive access by email invitation from that practice. Mobile applications, when available, are downloaded from the Apple App Store or Google Play and use the same login.

2. Delivery issues

If you have not received your login details within two business days of payment, please check your spam folder and then write to support@mealiepro.com with your payment reference. We will resolve the issue within one business day of hearing from you.

3. Service area

The service is available online. Prices are quoted and invoiced in Indian Rupees (INR).

4. Related policies

See our cancellation and refund policy and terms of service.